Are you our next

General Manager?

The General Manager joins Civil Righteousness as a core organizational leader, entrusted with one of the most sacred and strategic roles in our community expression.

This position bridges two essential dimensions of The Garden’s life as:

Café & Operations Leader

Ensure that we are able to give the community top-tier coffeehouse and café experiences, growing a culture of excellence in ambiance, service, product quality, team culture, and routine operations with a dynamic crew of baristas and kitchen staff.

POSITION QUALIFICATIONS

Required

  • Strong, active faith in Jesus Christ with a demonstrated passion for holy activism, reconciliation, and justice in alignment with the values and culture of Civil Righteousness

  • Minimum 3–5+ years of experience in a supervisory or management role, preferably in a coffee shop, café, restaurant, or comparable food and beverage environment; experience in hospitality, event coordination, or foodservice leadership also strongly considered

  • Working knowledge of Point-of-Sale systems, food safety procedures, and basic facilities maintenance

  • Strong understanding of basic financial reporting, cash handling, inventory management, and budget oversight

  • Excellent verbal and written communication skills — able to engage effectively with staff, guests, vendors, partners, and leadership

  • Passion for coffee with a strong working knowledge of coffee preparation and café service; experienced barista service.

  • Exceptional customer service instincts with the ability to de-escalate conflicts and resolve complaints with grace and professionalism

  • Highly organized with the ability to manage multiple priorities, teams, and timelines simultaneously without compromising quality or composure

  • Willingness to work a flexible schedule including early mornings, evenings, weekends, and holidays as operational needs require

  • Strong problem-solving and decision-making abilities — someone who brings solutions, not just problems, to the table

Preferred

  • Experience in nonprofit, faith-based, or community-centered organizational leadership

  • Skills in vendor coordination, contract management, and facilities compliance

If this resonates — and you are called to steward a place where hope truly grows — we want to hear from you.

Civil Righteousness, Inc. is an equal opportunity employer and all resumes will be duly considered. We are now accepting resumes until Monday, August 17th, 2026.

KEY RESPONSIBILITIES

1. Café & Daily Operations

  • Direct all café workflows including opening and closing procedures, ordering, inventory management, and equipment maintenance and upkeep

  • Manage, schedule, coach, and develop barista and kitchen staff, fostering a team culture of excellence, accountability, and mission alignment

  • Ensure consistent quality across all offerings — coffee, baked goods, and café menu items — maintaining standards that honor both the craft and the guest

  • Uphold hospitality standards that reflect The Garden’s commitment to excellence and genuine community care in every guest interaction

  • Monitor café performance and operational indicators, identifying opportunities to improve efficiency, quality, and guest experience

  • Oversee training and onboarding of all new team members, establishing clear expectations and building a cohesive, mission-driven crew

2. Facility & Event Management

  • Maintain the studio, café, gallery, kitchen, and all public spaces to meet high standards of presentation, cleanliness, and safety for both daily operations and special events

  • Supervise third-party service contractors including cleaning services, maintenance providers, and technology support — ensuring quality, reliability, and accountability

  • Ensure ongoing compliance with local health codes, licensing requirements, food safety regulations, and insurance obligations

  • Identify and address facility needs proactively, coordinating repairs, improvements, and capital needs with the Associate Manager of Property and operations leadership

3. Financial & Administrative Oversight

  • Manage and monitor budgets for staffing, café inventory, facility upkeep, and event production — ensuring responsible stewardship of organizational resources

  • Track, analyze, and optimize revenue streams, operating expenses, and staffing costs to support the financial health of The Garden

  • Oversee Point-of-Sale systems, cash handling protocols, and financial reconciliation processes, ensuring accuracy and accountability across all transactions

WHAT WE OFFER

  • A mission-driven, spiritually rooted workplace where your work is also your witness

  • The opportunity to shape a community-centered model that combines café excellence with cultural engagement and Gospel-rooted formation

  • A collaborative environment with space for creativity and innovation in events, programming, and community outreach

  • A base salary consistent with nonprofit café management standards

  • The privilege of leading one of Ferguson’s most beloved and transformative community spaces

HOW TO APPLY

Send your resume and a thoughtful cover letter to office@civilrighteousness.org with the subject line: “General Manager Application”

Your cover letter should introduce:

  • Your journey and how it aligns with The Garden’s mission and the values of Civil Righteousness

  • A specific example of managing operations or events in a hospitality or community setting

  • How your faith equips you to steward both café and ministry spaces